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    FAQS

    FAQS

    Frequently Asked Questions

    Answers to some great questions

    What is rented.com?

    Rented.com helps homeowners earn guaranteed income for their second homes. With our network of over 1,000 professional vacation rental managers...
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    Is Rented.com a property manager?

    Rented.com is here to connect you with the best property manager for your home; however, we are not property managers ourselves...
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    Is Rented.com a listing site like VRBO or Airbnb?

    We aren’t! Rented.com is not an Online Travel Agent (OTA) or listing site like Airbnb or VRBO that is designed to connect...
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    Should I use a property manager on Rented.com?

    Rented.com may not be right for everyone. That being said, experience has proven that for the vast majority of people, we are the best option...Keep reading

    Additional Questions

    Some more answers to some great questions

    Rented.com helps homeowners earn guaranteed income for their second homes. With our network of over 1,000 professional vacation rental managers, Rented.com offers you the best of both worlds: Guaranteed Monthly Income and Professional Management of your home.

    We currently service 6 continents, over 60 countries, 42 states, and hundreds of cities.

    We aren’t! Rented.com is not an Online Travel Agent (OTA) or listing site like Airbnb or VRBO that is designed to connect hosts with guests. Instead, Rented.com helps homeowners secure guaranteed income from their homes, while at the same time placing the property in the hands of a professional manager who is responsible for managing all bookings, maintenance, cleaning, etc. Unlike Airbnb, VRBO, and many other DIY rental sites, Rented.com is specifically built so you never have to deal with guests!

    Your responsibilities are essentially limited to providing the property in rentable condition at the beginning of the contract term. To see more detail, please review our rental contracts.

    Under the contract, cleaning, maintenance, occupancy taxes, etc. are the responsibility of the Manager. If you have any additional restrictions on the property not included in the contract, we recommend including those in your listing, as they can impact the offer prices.

    The professional managers on Rented.com are all registered members of the site. To ensure the integrity of the marketplace, we charge managers subscription fees for access to the listings. Our managers range from small scale, local companies to the multi-million dollar global companies looking to grow even larger.

    Also, look for the Rented.com certified seal. These managers have been verified via our third-party background checks for financial, legal, and operational excellence.

    Rented.com may not be right for everyone. That being said, experience has proven that for the vast majority of people, we are the best option. This is because we can offer you the time-saving benefits of using a professional manager, while also eliminating risk associated with traditional rentals. Rented.com can likewise help you earn you more. With our competitive marketplace, you can be certain that you are receiving the best deal possible.

    If you do not rent out your home today, the relative benefits are even greater. Not only do you receive monthly payments while still having access to your property, you also get the benefit of having a professional manager take care of your property for you.

    There is likewise no obligation to accept an offer. If you choose not to accept any offers, you lose nothing, and you are free to return to your previous way of doing things.

    Rented.com truly is a way to minimize your risk, save yourself time, and earn income from your property.

    Rented.com is here to connect you with the best property manager for your home; however, we are not property managers ourselves. Rented.com’s property management agreement is unique in that it enables you to generate guaranteed monthly income, and at the same time lets you pass off all of the work and risk to a property management company.

    Rented.com has two arrangements owners may choose from.

    The guaranteed model is by far our most popular. It is probably different than any other property management arrangement that you've seen before. In this model, rather than rent your home to guests week by week or even day by day, you can rent all your weeks at once for a guaranteed amount.

    This guarantees you a set amount of fixed monthly income for the entire year, and it transfers all the risk associated with seasonality and occupancy rates off of your shoulders.

    The shared success model is just like any traditional property management arrangement. Find a property manager to take on all of the work for you, and you pay them a commission for the success they have.

    The shared success model is a great way to form a partnership with a property management company in which you are both equally invested in the success of the rental. This type of arrangement is likewise ideal for anyone looking to regularly use the home.

    No matter what arrangement you choose, however, we're sure you'll be happy with the results!

    Rented.com is aware of how important it is to you that your property be cared for and maintained. There are multiple layers of protection for this:

    1. Legal: When the transaction is complete, you will sign a legally binding contract with the Manager that guarantees that the Manager will return the property to you in good condition.

    2. Formal Market Feedback: The contract also stipulates that the Manager is responsible for the cost of maintenance and repairs up to 10% of the value of the total contract. To avoid incurring even higher costs, professional Managers will work hard to vet renters and make sure the property stays in the best possible condition.

    3. Self-interest: The Manager can only make money on the transaction if they are able to rent the property out consistently over the term. To do this, they must keep the renters happy by having a clean and well-maintained property. On top of that, because they are paying you a large sum for the privilege of being able to rent out your property, you and your Manager have aligned intentions. Even absent the additional protections above, all of this helps to ensure the Manager will take care of your home just like you do. Lastly, Managers take on deals like to grow their businesses, which is why they would hope you choose to renew with them the following year, further ensuring your interests are aligned in terms of maintaining your property's condition.

    4. Rented.com certified: Look for this seal of approval to know that the Manager has been verified by a third-party for financial, legal, and operational excellence.

    Take the guesswork out of it. Use our income calculator to calculate what you are actually making from your home once you account for your costs and time.

    If you have not rented in the past, try our free Rental Grader to get a free projection on your rental potential.

    This is part of the reason to use Rented! With Rented.com it’s now your Manager’s responsibility to vet and find guests for the property—just like you would if you were self-managing.

    If you have specific restrictions that are not covered in the contract, be sure to include them in your profile so we can find a suitable fit. Be aware, however, that the more restrictions you include, the lower the offer price will likely be.

    The point of Rented.com is to rebalance the risk between Owners and Property Managers. As an individual Owner, it is virtually impossible to diversify your risk in case the property will not rent. Many Owners find this to be the single greatest benefit of listing with Rented.com.

    Rather than get a varying trickle of money over the course of the year and never being 100% certain how much you can expect to make, you now have the option of receiving guaranteed monthly payments.

    It won’t. Rented.com deals entirely with future rental weeks, meaning you can start the term whenever your calendar clears up.

    It is an entirely personal decision. Since the Manager is taking all of the risk in the guaranteed model, their offers often have a slight risk-adjustment to them. In the shared success model, the upside is limitless.

    We offer both as some prefer to lock in the fixed amount, and others want to see just how much they can get. Think of it like other investments: sometimes you want the upside potential of stocks, other times you want the stability of bonds. With Rented.com, you have your choice of both.

    Our listing process is simpler than that on most rental sites, and it should take less than five minutes to complete.

    There is no minimum, but managers prefer you list a home for three months or more. The typical listing period on Rented.com is twelve months.

    Rented.com is free for homeowners!

    Of course. That’s why you bought it right? Just understand that the more you use it, the lower your offers will be, and the less you will ultimately make regardless of which model you choose.

    For many people, there really is no downside.

    Rented.com is a free tool to help you find property management, and it's a great way to save time and make more money.

    By taking 5 minutes to create a free, private profile, you can receive offers from local property managers to see how much they could make you. While we hope to find you a great offer with a manager that's the perfect fit, there is no obligation to accept.

    It's super simple. Create your free account today!

    Leadership Team

    Question or want to chat?


    info@rented.com
    75 5th Street Northwest
    Atlanta, GA


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